FAQ

Frequently Asked Questions:

These are the most common questions we receive from our customers. If you have a question that's not listed here, Send us a message by clicking the message icon in the lower right corner or fill in the Contact us form and we will get back to you within 24hrs with an answer.

Q: When will my order be shipped?

A: Your order will be shipped within 2 days from the date you placed your order. If your order contains special order items, the entire order will be shipped together as soon as all items become available. For more information about shipping, See our Shipping Policy.

Q: How much warranty do your products come with?

A: All our products come with a 12 months warranty. If your product is defective or not as described, Simply contact us to arrange a repair, replacement or refund of your product free of charge.

Q: Can I Get a Discount Code?

A: Subscribe to our email list to get a $5 welcome discount. Enter the code WELCOME5 After sign-up and enter your code at checkout.

Q: How do I apply for a trade account?

A: Eligible businesses can apply for a trade account. See the Trade Accounts page for more information.